Verfahren und Vorrichtung zur Cloud-Basierten Prädiktiven Dienstzeitplanung und -Auswertung

Details

Veröffentlichungs-Nr.

EP3457372

Aktenzeichen

EP18194954

Anmeldetag

17. September 2018

Veröffentlichung

3. April 2019

Rechtsraum

EP

IPC

G08B29/14

Abstract

A service management system facilitates and validates service on building management systems. A connected services database stores service events based on services performed on devices of different building management systems along with information about technicians performing the services, buildings containing the building management systems and devices being serviced. A service data aggregator retrieves the service events from the connected services database and generates prediction information and validation information based on the service events and other information. The prediction information includes a predicted duration and cost of different types of service as well as a predicted service interval for devices requiring periodic service. The validation information includes whether services performed by a particular technician need to be reviewed or audited, or whether the particular technician needs additional training or oversight, based on comparing the duration of services performed by the particular technician to the duration of services performed by all technicians.

Anmelder

Firma

Tyco Fire & Security GmbH

Land

🇨🇭 Schweiz

Fachgebiete