Sitzungsbewusster Intelligenter Virtueller Assistent

Details

Veröffentlichungs-Nr.

EP4502898

Aktenzeichen

EP24170279

Anmeldetag

15. April 2024

Veröffentlichung

5. Februar 2025

Rechtsraum

EP

IPC

G06Q10/10G06F9/451

Abstract

Certain aspects of the disclosure provide a method of providing an interactive user support interface, the method comprising receiving a communication with a support request for an application. The method further comprising determining, based on the communication, an account associated with the application and determining, based on the account, that the user is an active session in to the application. The method further comprising determining support content responsive to the support request and causing the support content to be displayed within the application based on the determination that the user is an active session in to the application.

Anmelder

Firma

Intuit Inc.

Land

🇺🇸 USA

Fachgebiete