Sprachbasierte(n) Übersteuerungrichtlinie(n) für Bestehende Sprachbasierte Chatbot(s)

Details

Veröffentlichungs-Nr.

EP4756673

Anmeldetag

25. Juni 2024

Veröffentlichung

10. Juni 2026

Rechtsraum

EP

IPC

G06N3/006

Abstract

Implementations are directed to generating voice-based chatbot policy override(s) and/or utilizing voice-based chatbot policy override(s) in conjunction with existing voice-based chatbot(s). The voice-based chatbot policy override(s) can correspond to, for example, machine learning (ML) model(s) that supplement functionality of the existing voice-based chatbot(s). Notably, the voice-based chatbot policy override(s) are associated with rule(s) (e.g., by virtue of training the ML model(s) that correspond to the voice-based chatbot policy override(s)) for when the voice-based chatbot policy override(s) should be utilized in lieu of the existing voice-based chatbot(s) in responding to spoken utterance(s) of human user(s) engaged in corresponding conversation(s) with the voice-based chatbot policy override(s). Nonetheless, from a perspective of the human user(s), it appears as if they are still engaging in the corresponding conversations with the existing voice-based chatbot(s). Thus, the functionality of the existing voice-based chatbot(s) can be supplemented without having to re-train the existing voice-based chatbot(s).

Anmelder

Firma

Google LLC

Land

🇺🇸 USA