Selbsthilfesystem für Vorrichtung mit einem Sprachmodell, das durch Abruferweiterte Erzeugung und Systemanalytik Erweitert Wird

Details

Veröffentlichungs-Nr.

EP4800573

Anmeldetag

2. Februar 2026

Veröffentlichung

2. September 2026

Rechtsraum

EP

IPC

G06F16/9032, G06F9/451

Abstract

A user device is configured to provide device assistance to a user of the user device, by performing the steps of: detecting a query provided by the user, the query prompting the user device for help resolving an issue; generating user manual context using a retrieval-augmented generation (RAG) neural network; identifying, from state information about the user device, a subset of the state information that is associated with the query; generating device assistance information for the issue using a local language neural network, the device assistance information containing at least one of: (1) identification of a system action for the user device to perform and (2) a message for the user; in response to the device assistance information identifying the system action, executing the system action at the user device; and in response to the device assistance information containing the message, outputting the message from the user device.

Anmelder

Firma

Avago Technologies International Sales Pte. Limited

Land

🇸🇬 Singapur

Fachgebiete