Verfahren und Computersystem zur Erfassung und Analyse von sich Wiederholenden Handlungen, die durch die Interaktion zwischen Arbeitnehmer und Computer Generiert Werden

Details

Veröffentlichungs-Nr.

EP4242848

Aktenzeichen

EP22020131

Anmeldetag

25. März 2022

Veröffentlichung

26. Juni 2024

Erteilung

26. Juni 2024

Rechtsraum

EP

IPC

G06Q10/0631G06Q10/0633G06F11/30G06F11/32G06F11/34G06F21/34

Abstract

Technical solution according to the invention relates to a method and the computer system intended for capturing and analyzing the repetitive actions generated by the employee-computer interaction, in order to extract the business analysis elements necessary to support the management decisions. The hardware infrastructure on which the software infrastructure for implementing the steps of the method is operational, comprises the computer network (Computer HW 1... n) of the employees, connected to the Internet and to the physical server (HW Server), on which the Work Analytics Platform (WAP) and the ArangoDB NoSQL database.The Individual Hardware Key (IHK) connects to the USB port of each employee computer and communicates with the Data Collection Tool (DCT) application to authenticate the user and start the recording process, the data being collected from the computers, automatically imported in the Cloud and saved in collections in the database.The method according to the invention identifies all activities performed during a working day, for the purpose of optimization and Robotic Process Automation (RPA), and, for this purpose, an algorithm is applied to identify the relevant repetitive actions, directly from the data recorded during computer interaction.The proposed architecture is capable of processing large amounts of data, collected over long periods of time, for a large number of employees.

Anmelder

Firmen

UNIVERSITATEA "LUCIAN BLAGA"
Universitatea "Lucian Blaga"

Land

🇷🇴 Rumänien

Fachgebiete